Shipping policy

Updated May 2, 2026

JOJO DAISY

1. Order Processing Time

All orders are processed within [2–5 business days] unless otherwise stated.

Because our crochet garments are handmade, some pieces may require additional production time. Estimated processing times will be listed on each product page when applicable.

Please note:

  • Orders are not processed on weekends or holidays
  • During high-demand periods, processing times may be extended

⸻

2. Shipping Rates & Delivery Estimates

Shipping costs are calculated at checkout based on your location and selected shipping method.

Estimated delivery times:

  • United States: 3–7 business days
  • International: 7–21 business days

Delivery times are estimates and not guaranteed.

⸻

3. Handmade & Made-to-Order Items

Many of our crochet dresses are made-to-order. This means:

  • Production may take [1–3 weeks] before shipping
  • You will receive a shipping confirmation once your item is complete

We prioritize quality and craftsmanship, and appreciate your patience.

⸻

4. Order Tracking

Once your order has shipped, you will receive a confirmation email with a tracking number so you can monitor your package.

⸻

5. Shipping Delays

We are not responsible for delays caused by:

  • Postal carriers (USPS, UPS, DHL, etc.)
  • Customs processing for international orders
  • Incorrect or incomplete shipping addresses


If your package is delayed, please contact the carrier directly.

⸻

6. Lost, Stolen, or Damaged Packages

 

JOJO DAISY is not liable for:

  • Lost or stolen packages marked as delivered
  • Packages delayed or lost in transit


If your item arrives damaged, please contact us within [3–5 days] of delivery with photos so we can assist you.

⸻

7. International Shipping & Customs

For international orders:

  • Customers are responsible for any customs fees, duties, or taxes
  • These fees are not included in the purchase price or shipping cost

We are not responsible for delays caused by customs.

⸻

8. Incorrect Shipping Information

Please ensure your shipping address is correct at checkout.

We are not responsible for orders shipped to incorrect addresses provided by the customer.

⸻

9. Order Changes & Cancellations

Because many items are handmade:

  • Orders cannot be changed or canceled once production has begun
  • Contact us immediately if you need to request a change

⸻

10. Contact Us

For any shipping questions or concerns, please contact:

Email: emilycheekmail@gmail.com

JOJO DAISY